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Understanding The Button

What Does "Confirm Goods Received" on AliExpress Mean and When Should I Do It?

Understanding the Button

When reviewing your pending receipt orders, you may encounter the "Confirm order received" or "Confirm goods received" checkbox. This option allows you to acknowledge that you have received the items you ordered. Once you click this button, the payment is released to the seller.

When to Confirm

It is crucial to only confirm receipt once you have physically received and inspected the goods. Do not confirm receipt if you have not yet received the package or if the items are damaged or incorrect. By confirming receipt before receiving the goods, you risk losing your ability to file a dispute later on.

Consequences of Confirming Early

Accidentally confirming receipt can be problematic. It informs AliExpress that you have received your order, which may affect your credibility in the event of a dispute. However, it is important to note that confirming receipt does not influence the delivery of your package. Your order will still be on its way to you.

Delivery Timeframes

Delivery times on AliExpress can vary significantly depending on your location and the shipping method used. Typically, orders take 2 weeks to 2 months to arrive. However, delays of up to 3 months are not uncommon.


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